Refund Policy – Cloudware Global LLC
Last Updated: [2025-11-20]
At Cloudware Global LLC, we strive to deliver high-quality IT services and SaaS solutions. If you are not satisfied, we offer the following refund terms.
Subscription Services
If you are unhappy with your subscription, you may request a refund within 14 days of your initial purchase or renewal.
Refunds apply only if:
You experience technical issues that prevent you from using the service, or
The service does not match the description provided at purchase.
Non-Refundable Items
We do not offer refunds for:
Custom development work
Completed consulting hours
Discounts or promotional purchases
How to Request a Refund
Send a request to support@cloudwareglobal.com with:
Your name
Account email
Invoice number
Reason for refund
Refunds will be processed within 7–10 business days once approved.